Your Satisfaction is Our Primary Goal!
We hope your auto glass repair or replacement was handled professionally and with a sense of urgency. Whether it's a big or small job, we strive for 100% customer satisfaction in every aspect of our business.
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From the instance I called to the install I had remarkable customer service. Took care of my claim as easy a 1-2-3. I Highly recommend this company. Thank You!
My whole experience was super easy! The gentlemen I spoke with to set up the appointment was efficient and polite. Lovely, just lovely. The technicians were right on time and the job was done very quickly. You just can't beat next-day service! I will definitely be using this company again!
It was easy. Filled out the request online, received a call shortly after. Took about 15 minutes on the phone to set it all up. Tech came out 2 days later and installed my windshield in less than 30 minutes. Windshield looks great!
Safepro worked with my schedule and worked me in to get the replacement windshield done quickly and even put me first on the Sunday morning! Courteous prompt staff… I would definitely recommend and use them again! Plus I get lifetime free chip repair ! I didn't catch the name of the technician that replaced the windshield but he was super courteous professional and prompt!
Fast friendly and professional service. Extremely helpful from start to finish walking me through each step of the process to set up the appointment to the confirmation. Would use their services again and would easily recommend to family & friends.
I have been a customer with SafePro Auto Glass since September 5, 2004. No matter what service I contact them for they are quick to respond with courteous, efficient and excellent service. On this most recent contact with SafePro I called Kirk in the mid afternoon of July 13th and on the morning of July 14th I had a new windshield in my 2000 Honda Civic. Although I was at work and not at my home for the installation, my husband was very impressed with the technicians professionalism, knowledge and quality of work. I plan to continue to use SafePro as long as cars have windshields and would suggest them to anyone needing a quality windshield replacement.
After speaking with another glass company and them informing that the particular piece of glass I was looking for was not readily available and would take 4 days to get repaired not wanting to wait I contacted my friend Andy Acosta and he relayed my info to Kirk Hodges who informed me that not only was the glass I was looking available he found 5 in the area so I cancelled my appointment with the other company and scheduled with Safepro Auto Glass for the same day. Kirk was very helpful courteous and thank him for helping out. My experience with Safepro was top notch and very professional and will highly recommend them to everyone.
Very professional, but personal at the same time. This was a good experience and I would definitely recommend your service to others.
Not much to tell, the installers were prompt, courteous and did a speedy/excellent job replacing the windshield. I will recommend you guys to anyone that needs help. That's why I call you guys again. Thank you for the help,
Very impressed. Called for a quote and was given a very reasonable quote for my windshield. They were able to see me the next day. I highly recommend them to anyone who is in need of windshield work. They also came to my house at no extra cost which was great unlike quotes from other national chains. Loved being able to support a local business that was good to their word!
I have been using Safepro Auto Glass for more than 4 years, with 5 vehicles in the household we have had many replacements. Put it this way, I am a frequent flyer. I will go on record to say I won't use anyone else. I wanna give a big thanks to Raphael, he makes the transaction simple friendly and direct!
From the moment I contacted SafePro Auto Glass on the telephone they were professional and friendly. Excellent customer service. They handled everything with the insurance company. They even squeezed me in the same day I called. Now that is service. The technician was courteous and did an excellent job. I would recommend SafePro to anyone needing glass replacement on their automobile or truck.
This company was the best we have ever used! From the start, sales was friendly and very helpful, details were arranged with our insurance company on the phone, and the next day windshield replacement appointment was great! This company is very professional, very organized, and very reliable. We will definitely go with them in the future!
I was pleasantly surprised with the amount of patience that David had with my confusing situation. I was not listed on my dad's insurance and had to make several calls with David trying to get everything sorted out. Each time I called he sounded like he truly cared and went out of his way to make getting my windshield replaced an easy and effortless situation. Thank you guys for being a great team! I will definitely recommend this place to friends and family.
Customer service was great he gave me all the information I needed. He verified that I didn't have any questions and confirmed location, time and type of windshield. Excellent service, I will let everyone I deal with to use Safe Pro Auto Glass.
The sale rep was great to work with. He clearly knows the process and can move us through in an efficient manner. It's not a fun thing to have to take care of but the rep made it as painless as possible. He also made good points for using your company based on quality and being from AZ.
We have had SafePro Auto Glass replace several windshields and other windows over the years. They are always professional, courteous, and they do great work. They show up on time, work efficiently, and leave my vehicle in better condition than they found it in. Highly recommended!
Kirk called back within 5 minutes of my email request. His quote was all inclusive, no surprises, and it was very reasonable. Alberto called me 10 minutes before he got to my house to verify i was there. He was professional and courteous, had the windshield done in 40 minutes and left no trace that he was ever there. It was a very positive experience. I highly recommend SafePro Auto Glass.
So far--the service has been absolutely amazing. When I submitted for a quote/ticket on the website, I was called almost immediately (probably a matter of minutes). They asked what they could do for me, gathered all in the info I had to give them, and then told told me exactly what to expect from the initial phone call with the insurance company all the way through the windshield actually being replaced. They were fast, thorough, knowledgeable, and friendly. I felt like they take pride in doing good business. I gave them a full day window to repair my car at work. When they called on the day that the windshield was getting replaced, it was first thing in the morning (I was finishing up my morning workout at the gym). Rather than go to the original address I gave them (my work address), they just came to my gym and replaced the windshield while I wrapped up my workout and got ready for work. Fantastic service! So far, there the windshield replacement is looking awesome (no apparent air leaks or anything like that have been noticed). The technicians went a step further and showed me how where the plastic molding/stripping on my Kia Soul was warping (which is typical) and how to replace it myself in about 30 seconds a side. Fantastic job. Very pleased with SafePro (especially if they don't do what the fly-by-night companies do and call you ever two weeks after the replacement). Will absolutely stick with SafePro Auto Glass in the future as long as the quality of the service holds true and they continue to operate the way that they do.
From the call To the install these were all the nicest men! On the phone I could not of asked for a more patient, helpful & friendly man! I called back with a question & he was right on it! The install took maybe 20 mins. Very professional, nice guys! They got the exact window I had as well! Will use if I need again & will definitely recommend!
Kirk was very pleasant and he gave us the most excellent customer service we have ever received in years!! We love a company that treat their customers with respect and courtesy. He answered all of our questions and we will definitely recommend Safepro Auto to our friends and family. Thank you for the lovely experience.
Very friendly and professional! They worked quickly and I was very satisfied with the work they did! Thank you for making this easy and convenient for me!
This is the 3rd time I have used Safe Pro and all 3 times I was extremely satisfied. The technicians always calls when they are on the way, friendly, efficient and goes over everything with you (car, warranty).
The sales rep gave me a quote & ultimately set up my glass repair was friendly & made me feel like my business was appreciated and he cared. The whole process was unbelievably easy & fast! The techs were great as well very friendly, professional and did the job so fast I couldn't believe how easy they made it look. The techs even vacuumed and swept up all the glass in my driveway etc. I would 100% recommend this company to family and friends and I would specifically ask for the same techs, they were great!
Great Customer service and extremely fast callback. I will recommend to anyone! CashBack was a Plus too! A++++++ rating in my book! Keep it up SafePro!
Very responsive, super friendly and understanding. I love that this company is a family local based company. I would highly recommend you all to everybody!
Making an appointment to anything is tedious, but making an appointment to fix your windshield has never been easier and as weirdly relaxing as it has been with safepro! My representative was very professional and friendly to make this process very simple for myself. With my crazy schedule fitting a windshield replacement in it was so easy to do with how accommodating they are! I highly would recommend SafePro Auto Glass to anyone in need of a change from any person they usually use to fix their windshield because it doesn't get better than this!
The technician was on time and the glass was replaced withing 30 minutes. The scheduling of the appointment was quick and easy as well.
This company was very easy to work with. All of the employees I was in contact with, and the technicians, were knowledgeable and friendly. They were willing to work with me and helped me change my shop of choice with my insurance company, they also were willing to come to my work to replace my windshield. Overall a very positive experience.
I liked being able to schedule my appointment on the website. A prompt call the following day was received to confirm. Maxwell was very helpful and professional and explained everything in detail.
From the time I filled out the online scheduling form, to the time my windshield was installed, I was extremely satisfied with the service I received. I appreciated the ability to talk to my insurance company immediately and the claim was filed within a matter of minutes. Juan, the technician was quick and efficient. I was overall very happy with SafePro.
Andes was the tech that came out to my house. He was very professional and conscientious, called ahead, did the job very quickly and answered my questions patiently.
SafePro is a go to for our company. Not only is it a great price but they offer excellent customer service. We haven't had a bad experience yet.
Very pleased, right from the call to schedule an appointment to have my windshield replaced. It was made very simple and the tech that came to complete the job was on time, very professional and knowledeable..I want to thank everybody at Safepro for a job well done.Thank you
I went online to find a new windshield. Filled in requests for quotes for 2 companies, Safepro Auto Glass called me back right away ( after business hours). Never heard back from other company. Highly professional, responsive, great price, and answered all my questions and concerns. Mobile Technician came out the very next day. I'm from Canada so warranty extended there. Excellent!
Excellent service setting up an appointment, the techniciancalling before arriving, fast and easy replacement with a friendly technician.
From beginning to end, the staff was super friendly and accommodating! Service was super fast and the glass is beautiful! Best part was the cashback check that I received after installation, right there on the spot! Amazing service!! Would definitely recommend this company to my family and friends that need glass replaced. Thanks for everything!
Very easy process from start to finish. Professional, courteous staff and installer. Came out within the specified time period and had the installation done perfectly!
My experience with SafePro was wonderful. The customer service was great and helped me get set up for a day and time. He was very accommodating to my needs. Aaron, the technician, did a great job changing my windshield. I would definitely recommend SafePro Auto Glass to my family and friends.
Safepro auto glass was able to repair my windshield within 2 days of me calling to schedule my appointment. I had to do nothing. They took care of contacting my insurance. I will definitely use the again in the future.
The phone call was easy, everything was explained to me. The tech showed up on time and was very friendly and walked me through what he was doing and did a once over on the front of the vehicle. Very professional.
My husband was in the hospital & I was a little nervous to have a technician come to our home while I was alone. The technician was very much a gentleman, time efficient & professional. Price was affordable and workmanship left me very pleased with the whole transaction getting our new windshield.
Brandon was awesome. Luis was my installer. Also awesome!! Great guys would recommend you anytime. Thanks for fixing me up!!
Technicians showed up as scheduled; very professional and careful not to damage adjacent structures to glass. Solid repair.
Awesome Customer Service. They beat the price quote from Safelite, and came to my house to replace the windshield.
Easy to work with. Used safepro on all my windshield claims and a very satisfied client.
Everybody was friendly on the phone this staff that came to do the initial repair fully explained everything then when I get the replacement done the gentlemen that showed up were on the time we're very fast courteous and very knowledgeable about window replacement they did it right the first time.
Talked on the phone with a super nice dude! He quickly helped me get a quote for a windshield replacement. After being on the phone with him for a while I checked prices at competing companies and was able to get a lower price quote. Being my first option I gave Safepro a call back informing him about the lower price and he did all that he could to match it. It was a quick and easy process! I will definitely be back should I ever need anything repaired or replaced. Thanks SafePro 10/10!
Farmers guided me to you, and the interaction was excellent. The windshield installer was on time and did excellent work!
I have been using Safepro for a few years now on several cars. I get a lot of cracks due to my commute and you have been awesome each time. I have even referred colleagues to you.
Spoke with Paul, he was very helpful and got me in as soon as it was good for me. Adam arrived on my appointment date, replaced the windshield and everything was smooth and charged exactly what my quote was.
I was very pleased that I could get an appointment right away. The technician was personable and did a great job. Also Paul who I originally spoke with was so helpful...I will recommend your company.
They were at my house first thing Monday morning as scheduled and the work was done replacing my windshield within an hour. The technician called me when he was about 10 minutes away. Everything was perfect.
Mr. Hodges made me feel extremely important and valued as a customer. His professionalism and expertise should be commended and recognized. I am truly happy to do and continue doing business with SafePro Auto Glass. As a matter of fact, I just recommended a family member. Thank you.
I called SafePro on Wednesday and they were able to come out Thursday to replace my windshield at a significant cost savings compared to another glass company.
Javier was great! He was quick and professional. Great customer service experience and that's tough to come by nowadays. I will definitely recommend and use Safepro again.
Found SafePro well looking at review on Yelp. I will be leaving a review about the great service I had. The entire process from the first conversation I had with SafePro to the actual install time was less then 24 hours which is great! Tech was on site exactly when he said he would be, was very friendly and answered all my questions.
Setting up the appointment was a breeze. Was quoted a guaranteed low price and it was adhered to. Replacement was very quick and was given specific instructions to follow once it was completed. Their warranty was an added plus. I highly recommend SafePro Auto Glass!
David was so pleasant and wonderful on the phone from the get-go. This company was the first in my line of other auto glass companies I was expecting to call for quotes. After speaking with David, I was so impressed with his positive can-do attitude, and his efficiency, I wound up booking my glass repair appointment on that call. The call went smooth, and he ended the convorsation saying I was getting a kickback of and they would have my check cut for me the next day! Very happy 🙂 thank you!
I gotta tell you David and Plilip were tremendously awesome. Happy team got the job done in no time, I have already recommended these two for future customers at my work place. I was very pleased. And your competitors have nothing on Safepro. Thanks David & Plil.
Called on Saturday, needed same day service. Your wonderful company was able to have a technician at my house by 3 that afternoon. I will tell everyone about the wonderful service you offer. Thank you.
The guy who came out was awesome. He explained to me everything he was doing as he was doing it. He took pride in his work and made sure the windshield was set in perfect. Also, Kirk and Paul did a great job helping me get the job done fast, and walked me through the insurance part. Great crew.
Maxwell took my call and helped schedule my windshield replacement. He was extremely friendly and professional and got things handled quickly. Jav arrived early and completed the work quickly and efficiently. He explained the dos and don'ts of windshield replacement - as I have never had one done before. I was impressed with his knowledge and his kind disposition. I love the hold music - btw- it seriously made me giggle. I'll be a customer for life!
I was calling in and checking prices at various glass repair companies. I spoke to Paul and was convinced Safepro would be the company to go with. Adam the tech was very friendly, fast, and efficient.
I called wanted a quote for my 2011 Buick Regal. The CSR was pleasant and guaranteed that safepro was the lowest and he was right. The services techs came out to my house was informative and kind and had the job done within 30 minutes.
My experience was fantastic!! I spoke with Kirk and he was beyond helpful. Within minutes I had a same-day appointment and had a new windshield by the end of the day. I'm always happy to support locally-owned, and thank you for the opportunity!
SafePro really went the extra mile for me. After doing a quick and efficient job on my vehicle parked at work, I noticed an issue that I felt was a problem. I contacted them and they sent another tech out immediately. He kindly educated me and I gratefully thanked him for his trouble. Very PROFESSIONAL..
I had a great experience with SafePro Auto! The service rep was a pleasure to work with on the phone and was thorough with what I should expect at my appointment. He made sure to answer all of the questions I asked and was very knowledgeable about his work! Adam was the technician who came to replace my windshield and did a terrific job. He was within the appointment time frame and did his job efficiently. He also was thorough with his work and made sure to answer any of my questions. This is the company I will go to in the future when needed. Thank you for all of your help and such great service! I appreciate it!
Excellent experience!! My representatives was so helpful, my call was quick and I was able to get same day service!!! And, what's better than supporting locally owned?! Thank you for the opportunity!
The rep I initially spoke with, was very helpful and friendly. I was extremely pleased with the cost of the windshield replacement since I didn't have glass coverage through my auto insurance. I had called a couple of other companies first but you were able to beat their price and get the windshield replaced quickly and conveniently. Thank You!
I called for a replacement on Saturday afternoon, knowing it was a long shot. Paul informed me they'ed be able to accommodate me and get it taken care of. Something happened along the way that excluded Saturday as an option, but the offered an appointment outside of normal business hours on Monday morning. The technician showed up, was professional, yet personable, and completed the repair with plenty of time for me to make it to central Phoenix to see my youngest son swear in and join the Navy. Thank you to everyone that had a hand in making this happen!!
I thought I was calling to get a quote, but got so much more. Kirk was so courteous, kind and very helpful. My car was being worked on elsewhere by the time I called and Kirk helped save me a considerable amount of money. His customer service skills are outstanding!! My husband has been in customer service in the computer industry for over 30 years. We know what customer service should look like. I don't think I have never experienced such kindness or received so much respect from anyone in sales before. He truly represents your mission statement well. Next time we need auto glass repair, we will not waste our time looking anywhere else simply because of your commitment to satisfying your customers. That doesn't even mention your very affordable prices. We will certainly tell others about your family as well. I can't even use the word business because I didn't feel like I was treated like a customer, but like a friend. Thank you!
Second time using Safe pro Auto Glass, very satisfied. Will highly recommend the company. From the first phone call to the finish of the glass installation everyone was very professional.
Super easy to use. Quick service. Employee was great with making sure everything was taken care of and easy to contact and speak with insurance. Had to replace during work and they were able to accommodate me.
The representative was knowledgeable and very helpful. He listened and answered my questions directly and provided the information I needed to make a purchase with which I felt comfortable. I am excited to get my windshield replaced tomorrow.
he prompt service I didn't have to sit around all day waiting, Kyle was here early! Yay, Kyle. Kyle was very nice and made sure to explain everything in detail. David also was awesome when I called to get the quote for my windshield. He explained all prices, fees etc. I didn't even need to ask any questions they were already answered. All the way around SafePro definitely has my recommendations. Thank you for you work.
David Graham was great! He provided great customer service, and did everything quickly and right. The Technician Edie also did excellent job. Thank you very much guys, will use you again!
From start to finish it was one hell of an experience! The customer service was one in a million! The installer was nothing but professional and made sure I was satisfied from the time he showed up till the time he left. I believe his name was Kyle!Thank You!
I worked Paul on the phone. He explained to me the warranty on the service clearly, and gave me a great deal (the best I was able to get after calling 5 other companies) on our glass replacement. The technician called prior to coming, and was able to complete the service within 30 min. He also took the time to explain what needs to be done prior to drive the car. Overall, I was very pleased the service and easiness of working with SafePro. Definitely will recommend SafePro to friends and family.
Recently I had the pleasure of dealing with your team on 2/22/16. Every step of the process was simple, professional and timely. Your team completely amazed me and you earned a customer for life as well as endless recommendations too. The office personnel I dealt with as well as the technician who responded both deserve an A+ rating on every level. Thanks for making me feel like a valued customer and providing excellent customer service along the way. Looking forward to working with you in the future. 🙂
The technician was very professional and friendly. He was on time and explained how to care for the new windshield. I would call Safepro again for any future needs. Thank you !
They all had the best customer service. I felt good and I trusted them. Thanks to you all!
It was the best. They called the day before to confirm and 30 min before they arrived. They got the job done so quickly And professionally it was amazing. Best service I've ever had.
Annie was very professional and fun to speak with. Great experience overall and I always recommend Safepro to my friends and family.
Made the process very easy through setting up an appointment and the installation!
Super friendly and efficient!! It was so easy to get a cash quote and make an appointment. I'd definitely use them again in the future! Adam even put up my rear-view mirror which broke off my windshield three years ago!
My experience working with SafePro exceeded my expectations. Price, service and professionalism. I had one minor hiccup but you know you're working with a unique company when the owner personally picks up the phone and assists you. Then on top of that, asks for a call back when my work is done to hear how everything went! This is not a small shop so to get that type of service is extremely rare this day and age. I hope I don’t need my windshield replaced anytime soon but if I do there’s no doubt who I’ll be calling!
I had a very pleasant experience with Safepro. The service rep was very responsive and professional. He answered all of my questions . I'm very happy with the cash price and quality of work. Safepro offered an unbeatable cash rate.
Best customer service experience I've ever received. Annie was extremely polite and handled everything on a timely manner. Great service!
Paul was friendly and also made sure all my questions and concerns were taken care of. He made this experience less stressful. I will be definitely recommending this company to family and friends.
Paul was very professional and friendly. It was an easy and smooth process to arrange for service.
From the initial call to the end result, I have never been more happier with a Windshield Replacement Service Provider. It is no wonder why they are on my Auto Insurance's (The Hartford) Preferred Provider list. Annie was very professional and took me through the process, as well as gave me other information about the service I never would have asked, but needed to know. The Technicians came out on time, actually earlier than I thought, and got the job done with precision and care not to damage my vehicle. Excellent service! #GodsLove
We were away from home when someone broke out the side car window and stole items from inside. I tried other glass places and they couldn't help me on a Saturday until the afternoon. David Graham at Safe Pro got someone over to our hotel very quickly and the technicians replaced the glass quickly and even vacuumed out the glass. David made sure we were taken care of and we got to leave for the State Fair in time.
Raphael handle my initial concerns on the phone, and the tech personnel showed at the door on time. And in less than twenty minutes the windshield was a done deal.
From the moment we called SafePro and Maxwell answered the phone, we felt that we had a friend. He answered our questions in a kind, patient manner, and we love his down-home friendly accent. Thank you for working with us to give us a great deal and fast service. We are happy to support a local family business! Your customer service is awesome! We will definitely recommend you to our friends and family.
Having my windshield replaced by SafePro was a very pleasant experience! I basically had to do nothing and now I have a brand new windshield. I made a phone call to SafePro and had quick conversation with Paul. He got the information he needed and even got my insurance company on the phone so they could get the info they needed. Then I answered the door the next day when Ceasar came out to my house to replace the windshield. Ceasar was very polite and professional and was done in 20 minutes!!! The best part this was all done with no money out of pocket and SafePro is sending me a $75 rebate check!!!
The rep who set up the installation worked to get me the best cash back reward possible for my vehicle and was easy to work with. The installer arrived early in the 4 hour window and was done in under 45 minutes. Quick, easy and stress-free. I hope I never need to use the lifetime chip warranty, but if I do, I know it'll be an easy process.
You guys made replacing my windshield a great experience. Steven was very helpful on the phone. My installer, Jesse, was professional and friendly. This is the second time I have used you guys, and I would definitely recommend you.
Paul Day was the Service Rep I talked to. Extremely customer oriented, walked me through the process, did the conference calls for my insurance approvals, did the scheduling of glass replacement and continually made sure I both understood the process and had all my questions answered. Just recently retired but now can check off a service company for glass. Dan was the tech, very professional, and both Paul and Dan represent SafePro in an excellent manner. When the need arises, I will most certainly return to SafePro. Well done, gentlemen.
The workers were prompt and polite. They were very flexible with my hours as I was on the phone when they arrived and they patiently waited for me to finish my client appointment. Bob was great! The initial set up was easy and convenient.
The initial phone call was very easy, they connected with my insurance fast and obviously they were professional. They scheduled me the very next day, but I had to move the appointment back on hour due to a prior appointment running late. I called and they were able to push the replacement back without having to reschedule completely which was wonderful. The installers came to my office and they were kind and fast! Overall, very good experience. I'm sure I will be using them again.
Stefan was extremely professional. I was very impressed as well when he called State Farm and was brilliant on the phone showing the insurance agent the most courteous professional manners. Very impressed.
Stefan, my SafePro representative answered every question I had about replacing my windshield in good detail. I was pulled over while driving by the police because of my broken windshield and given a warning to fix my windshield. SafePro was very helpful to me because I had to make a decision about how to fix my broken windshield and is the best Company for me.
Did a great job. Very fast and easy to set up appointment. They took care of everything with my insurance company. Thanks for my new windshield SafePro.
I thought the service all around was great every step of the way. I will use the company again even if it's a out of pocket expense.
David was very helpful in setting up my appointment. His customer service was great! The tech was on-time and did the replacement without any problems. Would highly recommend SafePro!
When we called in to check our online inquiry, Paul took care of us fairly quickly. I highly doubt he had anytime to be picking sticks or eating Lean Cuisine's while he briefly put us in hold. Here It was a great experience and our windshield was installed a day earlier. That was very convenient for us.